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    Enemies will tremble at the sight of India on Republic Day ! This time Raphael will join the parade

    Enemies will tremble at the sight of India on Republic Day ! This time Raphael will join the parade

    The whole of North India, including Delhi, is still foggy and chilly, people are stunned!

    The whole of North India, including Delhi, is still foggy and chilly, people are stunned!

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    “Umbergaon residents wish for Vapi and Mumbai lifestyle experience” says consumer insight survey

    Odisha wins Best State & Civic Agency, Indore – Best Municipality, Gujarat – Best SEC and Kerala – Best SFC in Janaagraha City Governance Awards

    Odisha wins Best State & Civic Agency, Indore – Best Municipality, Gujarat – Best SEC and Kerala – Best SFC in Janaagraha City Governance Awards

    In the bitter cold, the Chinese soldiers were discouraged, 10 thousand soldiers were withdrawn from the border

    In the bitter cold, the Chinese soldiers were discouraged, 10 thousand soldiers were withdrawn from the border

    Neuberg Supratech launches round-the-clock RT PCR test counter at Sardar Vallabhbhai Patel International Airport

    Neuberg Supratech launches round-the-clock RT PCR test counter at Sardar Vallabhbhai Patel International Airport

    The CM of this state has been protesting in front of Raj Bhavan for 3 days !

    The CM of this state has been protesting in front of Raj Bhavan for 3 days !

    Kashmir and Ladakh separate from India on WHO map, Indians erupt

    Kashmir and Ladakh separate from India on WHO map, Indians erupt

    Monolith Installation at Forest Park in Ahmedabad by Symphony Ltd was an initiative to promote nature and sustainability in India

    Monolith Installation at Forest Park in Ahmedabad by Symphony Ltd was an initiative to promote nature and sustainability in India

    The Intellectual Property Appellate Board (IPAB) makes a landmark judgement in favour of The Indian Performing Right Society (IPRS)

    The Intellectual Property Appellate Board (IPAB) makes a landmark judgement in favour of The Indian Performing Right Society (IPRS)

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    SINGAPORE AIRLINES AWARDED HIGHEST DIAMOND RATING IN GLOBAL AIRLINE HEALTH AND SAFETY AUDIT

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    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

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    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

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    Apple Granted Patent Supporting Further Development Of the “Search Technology”

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    BiBWorks Launches Mobile App to Provide An All-In-One Premium Delivery option

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    AMAZON LAUNCHES ITS WORLDWIDE FIRST MOBILE-ONLY VIDEO PLAN IN INDIA: PRIME VIDEO MOBILE EDITION

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    Enemies will tremble at the sight of India on Republic Day ! This time Raphael will join the parade

    Enemies will tremble at the sight of India on Republic Day ! This time Raphael will join the parade

    The whole of North India, including Delhi, is still foggy and chilly, people are stunned!

    The whole of North India, including Delhi, is still foggy and chilly, people are stunned!

    “Umbergaon residents wish for Vapi and Mumbai lifestyle experience” says consumer insight survey

    “Umbergaon residents wish for Vapi and Mumbai lifestyle experience” says consumer insight survey

    Odisha wins Best State & Civic Agency, Indore – Best Municipality, Gujarat – Best SEC and Kerala – Best SFC in Janaagraha City Governance Awards

    Odisha wins Best State & Civic Agency, Indore – Best Municipality, Gujarat – Best SEC and Kerala – Best SFC in Janaagraha City Governance Awards

    In the bitter cold, the Chinese soldiers were discouraged, 10 thousand soldiers were withdrawn from the border

    In the bitter cold, the Chinese soldiers were discouraged, 10 thousand soldiers were withdrawn from the border

    Neuberg Supratech launches round-the-clock RT PCR test counter at Sardar Vallabhbhai Patel International Airport

    Neuberg Supratech launches round-the-clock RT PCR test counter at Sardar Vallabhbhai Patel International Airport

    The CM of this state has been protesting in front of Raj Bhavan for 3 days !

    The CM of this state has been protesting in front of Raj Bhavan for 3 days !

    Kashmir and Ladakh separate from India on WHO map, Indians erupt

    Kashmir and Ladakh separate from India on WHO map, Indians erupt

    Monolith Installation at Forest Park in Ahmedabad by Symphony Ltd was an initiative to promote nature and sustainability in India

    Monolith Installation at Forest Park in Ahmedabad by Symphony Ltd was an initiative to promote nature and sustainability in India

    The Intellectual Property Appellate Board (IPAB) makes a landmark judgement in favour of The Indian Performing Right Society (IPRS)

    The Intellectual Property Appellate Board (IPAB) makes a landmark judgement in favour of The Indian Performing Right Society (IPRS)

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    SINGAPORE AIRLINES AWARDED HIGHEST DIAMOND RATING IN GLOBAL AIRLINE HEALTH AND SAFETY AUDIT

    SINGAPORE AIRLINES AWARDED HIGHEST DIAMOND RATING IN GLOBAL AIRLINE HEALTH AND SAFETY AUDIT

    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

    Amazon makes Prime more accessible for customers;  1-year Prime membership with all JioPostPaid Plus plans, at no extra cost

    Welcome the New Year with amazing deals from Amazon Business this ‘Great Republic Day Sale’

    Havmor Ice Cream appoints Mr. Komal Anand as Managing Director

    Havmor Ice Cream appoints Mr. Komal Anand as Managing Director

    Autumn Men’s Harajuku Sweatpants Naruto Printing Long Pants Fashion Joggers

    Autumn Men’s Harajuku Sweatpants Naruto Printing Long Pants Fashion Joggers

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    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

    Consumers In India To Be Among The First To Own Galaxy S21 Series, Globally

    Apple Granted Patent Supporting Further Development Of the “Search Technology”

    Apple Granted Patent Supporting Further Development Of the “Search Technology”

    BiBWorks Launches Mobile App to Provide An All-In-One Premium Delivery option

    BiBWorks Launches Mobile App to Provide An All-In-One Premium Delivery option

    AMAZON LAUNCHES ITS WORLDWIDE FIRST MOBILE-ONLY VIDEO PLAN IN INDIA: PRIME VIDEO MOBILE EDITION

    AMAZON LAUNCHES ITS WORLDWIDE FIRST MOBILE-ONLY VIDEO PLAN IN INDIA: PRIME VIDEO MOBILE EDITION

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Home News Business Aviation

ETIHAD GUEST GIVES BACK AND OFFERS MEMBERS MORE FLEXIBILITY DURING THE COVID-19 PANDEMIC

NM by NM
2 weeks ago
in Aviation, International
2 min read
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ETIHAD GUEST GIVES BACK AND OFFERS MEMBERS MORE FLEXIBILITY DURING THE COVID-19 PANDEMIC
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Etihad Guest, the award-winning loyalty programme of Etihad Airways,  concluded 2020 with a positive outlook following a series of corporate social responsibility activations and member initiatives. During 2020, the programme and its members donated 48 million miles to support relief campaigns for COVID-19, Australia’s bushfires and the explosion in Beirut. In addition to this, multiple projects were launched to support and reward loyalty members globally.

Etihad Guest and its members donated 23 million miles to buy ventilators, masks and soaps for those affected by the COVID-19 pandemic, 22 million miles supported Australia’s bushfires which equated to feeding over 1,100 koalas for one year, and 3 million miles were used to support home renovations following the Beirut explosion, in addition to food, medical and hygiene supplies.

Throughout 2020, Etihad Guest continued its transformation journey to enhance its customer experience and as a result of the pandemic, evolved with the changing landscape. To recognise members who were unable to travel, Etihad Guest gifted monthly bonus Tier Miles to ensure guest statuses were not downgraded, reduced the tier requirements and provided various Tier Miles promotions. Expired miles were also reinstated, transferring to friends and family enabled and the GuestSeat change fee was removed.

The loyalty programme of the airline also relaxed its mileage expiration policy – miles only expire after 18 months of inactivity and can be kept active by buying, earning, redeeming, or transferring miles.

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Etihad Guest launched a mobile app allowing members to earn Etihad Guest Miles and Tier Miles with lifestyle partners. As a world first for airline frequent flyer programmes, members can also redeem their miles in real time when they shop with over 650+ partners within Yas Mall, World Trade Centre Mall, Al Jimi Mall or at any of the theme parks or attractions on Yas Island.

Kim Hardaker, Head of Loyalty & Partnerships, Etihad Aviation Group, said: “Last year, Etihad Guest focused on delivering the greatest flexibility and support for members around the globe. The programme expanded customer choice, connectivity, and convenience by growing its partnerships with Aldar, Miral, Majid Al Futtaim and ADNOC. This year, Etihad Guest will continue to leverage those partnerships and form new collaborations to provide our members with more benefits both on the ground and in the air.”

In June 2020, Etihad Guest asked members to nominate a friend to receive a gift through the ‘Moments of Thoughtfulness’ campaign. Over 8,000 members participated, and tailored gifts based on guests’ interests, Etihad Guest Miles, Tier and upgrade vouchers were distributed to over 3,000 ‘Your Special Guests’. With over 7.2 million members and 150 partners including restaurants, hotels, car rental and retailers, Etihad Guest also won ‘Best Frequent-Flyer Programme’ at the Business Traveller Middle East Awards 2020, cementing the quality and reliability of the airline’s loyalty programme.

Tags: AviationEtihad Airways
NM

NM

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