Gujarat, India | April 2020: Ministry of Health & Family Welfare, Government of Gujarat has
launched a dedicated State Covid Helpline – +91 74330 00104 on WhatsApp. This service will be
free-to-use and will provide a central source for accurate, trustworthy and up-to-date information
around the ongoing COVID-19 pandemic.
The GOG COVID-19 Helpline is an automated ‘chatbot’ service which will allow citizens to get verified
answers to questions about Coronavirus from the Ministry of Health & Family Welfare within 24 hours.
To begin with, the service will provide information on topics such as Coronavirus prevention and
symptoms, advice on staying at home, facts about the virus and details on other general helpline
To use the free GOG COVID-19 Helpline on WhatsApp, simply save the number +91-74330 00104 in
your phone contacts and then text the word ‘Hi’ in a WhatsApp message to get started. This service
will be available both in English and Gujarati.
Urging the citizens to rely on verified and official sources for information on the ongoing pandemic,
Shri. Vijay Rupani, Chief Minister of Gujarat said, “Citizens in the region can rely on the GOG
COVID-19 Helpline for authentic information from the State Health Department. I commend officers of
the team Health of Gujarat and WhatsApp for this initiative”.
"Access to credible sources of information is critical to battling Coronavirus and is our top priority. We
are pleased to have this opportunity to work with the Ministry of Health & Family Welfare, Gujarat on
this initiative. We encourage users to depend on verified sources for any information during this
pandemic,” added Abhijit Bose, Head of India for WhatsApp.
In addition to the MyGov central helpline, similar services have been introduced in several states of
India to empower users to find credible information both in English and their specific regional
language. Users can now reach Health Ministries of Maharashtra (+91 20 2612 7394) and Kerala
(+91 90722 20183) on WhatsApp with more states to launch in the coming days. Users can reach out
to the fact-checking community by visiting our recently launched WhatsApp Coronavirus Information