1. Please tell us about Legalwiz.in and Yourself.
LegalWiz.in was founded in April 2016, to resolve compliance issues that small businesses and startups face. They are vulnerable to the risk of being non-compliant or become victims of legal consequences. It is because they fail to adhere to core business norms required to operate. We are focussed on creating value for our clients – making compliance simple, affordable, and transparent.
We are currently a portal attracting about 1 Lac sessions on the site every month, with over 5,000 total paying clients. We have doubled the growth every year since our inception. Last year, we had a consistent growth of 20% every quarter, which indicates that we are doing things right. Our incredible referral score of 9.6/10 is a testament to how we are confident of sustaining and increasing our growth.
I am an eCommerce and Digital Commerce veteran with over 10 years of experience and three ventures to my name. With an MBA (Corporate Finance) from San Diego, I started my career in corporate Finance and Accounting, then moved to Analytics and Strategy. I now focus on LegalTech and Digital Commerce. My extensive experience includes working with hyper-growing tech companies in California, like Qualcomm, LegalZoom.com, Bouqs.com, and MeUndies.com. My expertise lies in building subscription based businesses. Currently I run the StartUp I founded – Legalwiz.in. I also contribute to the Startup ecosystem initiatives by speaking at various Startup events hosted by Headstart, PayU, eChai, CIIE at IIM-Ahmedabad.
2. An overview of your Startup?
Legalwiz.in is the top legaltech startup in Gujarat, catering to over 5000+ clients across India. Our USP is the amazing customer experience we offer. Our core services include offering business registration solutions to startups and SMEs, along with other mandatory compliance services. It includes obtaining tax and government registrations like GST, etc. and ensure their regular filings. We also have specialists who advise on intellectual property rights that enable businesses to secure their trademarks, copyrights, and patents. Besides, we extend our services to providing customized legal document drafting, online bookkeeping and fulfilling yearly compliance needs for LLPs and Private Limited Companies. Recently, we have added a couple of other services like ISO certification for quality assurance and FSSAI registration for running a food business.
We offer a full refund if the customer is not satisfied with our services. The entire cycle from the 1st contact to task completion is incredibly smooth with regular updates and continuous service. This is borne out by our customers giving us a referral rating of 9.6/10. Over 60% of our business comes from repeat customers – they are our best ambassadors.
3. Tell us about your inspiration for your Startup?
Hailing from a business background, I always dreamt of building a business. But I chose to get qualified first and gain some substantial experience before starting up. Watching my father run his business, I have witnessed 1st hand the impact an entrepreneur can have on society and people at large. There was a strong inner desire to create something on my own.
My stint of 5+ years at LegalTech giant – LegalZoom laid the base. Once I returned to India, I went through the process of registering my business and realized that many first-generation entrepreneurs in India lack quality service providers within their immediate network. Even the industry itself was fragmented, with most of the legal service providers focussing on a particular niche.
Namann and I met at a business professional networking event in 2014. Back then, he ran a conventional CA firm along with his family. It struck us immediately – my background in Legal eCommerce and his expertise as a CA could create a strong base for offering better services, and that is how we created a comprehensive business professional solution.
4. What was the basic idea behind Legalwiz.in?
At Legalwiz.in, our core idea was to help start-ups and SMEs with professional services like company registration, taxation and legal compliance. The revenue model is simple and transparent with no hidden costs involved. No unpleasant surprises and a 100 per cent satisfaction or money-back guarantee, Legalwiz.in’s core mission, besides enabling compliance, is – saving resources of entrepreneurs, which can be diverted to their core business requirements. .
Our services are aimed at early-stage startups and small businesses to help them stay compliant and maintain legal hygiene while maintaining the highest transparency on deliverables. Businesses should be doing what they are good at and leave the back office and compliance work to a team of business service professionals at LegalWiz.in.
5. What services do you offer to clients?
Our core services include offering business registration solutions to startups and SMEs, along with other mandatory compliance services. It includes obtaining tax and government registrations like GST, etc. and ensure their regular filings. We also have specialists who advise on intellectual property rights that enable businesses to secure their trademarks, copyrights, and patents. Besides, we extend our services to providing customized legal document drafting, online bookkeeping and fulfilling yearly compliance needs for LLPs and Private Limited Companies. Recently, we have added a couple of other services like ISO certification for quality assurance and FSSAI registration for running a food business. There are no hidden charges, and every service mentioned on the website includes professional fees, GST and government charges. Most of these services have different packages to choose from – to create better flexibility for the kind of businesses that we serve. Users will have the opportunity at the checkout page to check the bifurcation of charges under each package.
6. Is the Startup growing at good phase according to your plans? What
are the upcoming plans from your end?
Though Covid 19 has definitely has had an impact, we moved to WFH mode quite early on. Technology has helped shape our deliveries so that we offer a best-in-class CX. We are invested in technologies that help us build our business and deliver a superior customer experience. Since the basic requirement of our business is delivering services online, technology becomes a core component for us. After analyzing the market in LegalTech, Technology has helped us to plug loopholes and bridge gaps in the delivery process and serve our customers better. As we scale, we will continue to invest in technologies that help us shape deliveries better. We have launched the Partner Platform – it is aimed at offering the highest quality of services possible to our clients. This will enable them to avail top notch services at a reasonable and discounted cost, so they can focus on building and growing their business.